Buyer FAQ

We are a manufacturer. Tianjin Zehao Furniture Co., Ltd. built its first factory in 1999 and began exporting in 2010. Tube cutting, welding, powder...

Our two factories are in Hebei Province, on a 20,000 m2 site acquired in 2012. Our export and sales office is in Tianjin. Factory visits are welcome -...

We have manufactured metal beds since 1999 and have exported since 2010 - more than a decade of continuous export supply to dormitory, hostel, worker-camp...

Current capacity is 8,000 bed units per month across our two Hebei factories, covering the full process from raw steel tube to finished, carton-packed...

Yes. Our project references include 1,050 triple-level steel bunk beds supplied to a Malawi correctional facility (with a repeat order in 2020), 1,500...

Our bunk beds are tested to EN 747 and EN 1725, the European standards for bunk beds and domestic beds, and CE marking is available for beds and chairs....

Yes, our factory is ISO 9001 certified. Incoming material, welding, powder coating and final packing are each checked against written inspection standards...

Standard models are SGS-tested to 200 kg per sleeping level, and heavy-duty versions reach 250 kg per level. Both figures come from SGS laboratory...

We use cold-rolled steel tube with a standard wall thickness of 0.8-1.2 mm, finished with anti-rust powder coating. Heavier wall thickness is available...

Yes. SGS test reports covering load capacity, material and safety can be shared with serious buyers before order confirmation. We also accept pre-shipment...

Yes. We customise dimensions, frame structure, colour and surface finish, print your private label on the frame and on the export carton, and develop new...

Our standard bunk beds are built around a 1900 x 900 mm mattress size, and overall dimensions vary by model - single-over-single, single-over-double,...

Standard stock colours are black, white and grey. Custom RAL powder-coating colours are available from a set minimum quantity. All finishes are anti-rust...

1900 x 900 mm is our standard. We also build to other common sizes and can adjust the inner frame dimension to match the mattress standard used in your...

Yes. Guardrails and anti-slip ladders are included in standard bunk-bed sets. Guardrail height follows EN 747 requirements, and side-mounted or centre...

50 sets for standard in-stock models. Fully customised sizes and colours carry a higher MOQ. Sample orders of 1-5 sets are accepted for evaluation before...

25-30 working days after deposit for standard volume orders, and 30-35 days for customised or very large project orders. The schedule is confirmed in...

Yes, sample orders of 1-5 sets are accepted. The sample fee is refunded once your follow-up bulk order reaches 100 sets or more. Sample freight is paid by...

Standard terms are 30% T/T deposit and 70% balance against copy of bill of lading. Irrevocable L/C at sight is accepted for large project orders, and...

We offer a 2-year warranty against manufacturing defects under normal commercial use. Wear and tear caused by misuse or improper handling is excluded....

All beds are produced as knock-down (KD) flat-pack structures. Each set is packed in a 5-ply export carton with foam corner protection, hardware and...

Yes. We work on FOB, CFR and CIF, and can coordinate DDP delivery on request. Our loading port is Tianjin Xingang...

Ocean freight rates move with the market, so we quote against current rates. Send us your destination port and order quantity and we will return a freight...

We provide the commercial invoice, packing list, bill of lading and certificate of origin, plus copies of our certification and SGS test reports....

Importers, wholesale distributors, furniture brands, project contractors and tender bidders, hostel and dormitory operators, and corporate procurement...

We reply to inquiries within 24 working hours, and our on-time delivery rate for bulk export orders stays above...

Every order passes pre-shipment QC inspection. If a defect is confirmed to be caused by manufacturing, we resolve it under the warranty terms -...

Four things. First, full in-house production from steel tube to carton, so quality and lead time stay under our control rather than a subcontractor's....