Q: How do you handle quality issues and after-sales problems?
A: Every order passes pre-shipment QC inspection. If a defect is confirmed to be caused by manufacturing, we resolve it under the warranty terms - replacement parts, partial credit, or another agreed remedy. Send us photos together with the batch number and we will come back with a solution within 24 working hours.
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Need a quotation, a spec sheet or test reports? Message our export team on WhatsApp or email zehao@cntjzh.com. Inquiries are answered within one working day.
