Q: Do you offer a product warranty? What are the terms?
A: We offer a 2-year warranty against manufacturing defects under normal commercial use. Wear and tear caused by misuse or improper handling is excluded. After the warranty period, spare parts are supplied at cost.
Related products and guides
Need a quotation, a spec sheet or test reports? Message our export team on WhatsApp or email zehao@cntjzh.com. Inquiries are answered within one working day.
Frequently Asked Questions about Product Warranty Terms (2 Years) | Zehao
What is your minimum order quantity (MOQ)?
Our MOQ is 50 sets per model or order, suitable for project tenders and distributor stock.
What is the production lead time?
25-30 days after receipt of the 30% T/T deposit for standard models; custom specs may extend slightly.
What certifications do your products carry?
CE, EN 747 (bunk-bed safety), ISO 9001:2015, and SGS load testing at 200 kg per berth.
What are your incoterms and payment terms?
We quote on FOB, CIF or DDP. Payment: T/T 30% deposit, 70% before shipment.
How many beds fit in a 40HQ container?
Approximately 260-540 sets depending on model and packaging (flat-pack or assembled).
Can you customize size, color and logo?
Yes - OEM/ODM: RAL color, custom dimensions, laser logo. Powder-coated steel frame; 20,000 sqm factory, 8,000+ beds/month, established 1999.
About the manufacturer
Tianjin Zehao Furniture Co., Ltd. - established 1999, 20,000 sqm facility in Hebei, China, 8,000+ metal beds per month, serving 40+ countries. Certifications: CE, EN 747, ISO 9001:2015, SGS.