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Q: What is your typical production lead time? A: 25-30 working days after deposit for standard volume orders, and 30-35 days for customised or very large project orders. The schedule is confirmed in writing at order placement. Related products and guides Lead time, packing and container loadingBunk...

Q: Can you supply samples, and is the sample fee refundable? A: Yes, sample orders of 1-5 sets are accepted. The sample fee is refunded once your follow-up bulk order reaches 100 sets or more. Sample freight is paid by the buyer. Related products and guides Evaluate a sample bunk bedSampling before...

Q: What payment terms do you accept? A: Standard terms are 30% T/T deposit and 70% balance against copy of bill of lading. Irrevocable L/C at sight is accepted for large project orders, and Alibaba Trade Assurance orders are supported. Related products and guides Payment and shipping terms explained...

Q: Do you offer a product warranty? What are the terms? A: We offer a 2-year warranty against manufacturing defects under normal commercial use. Wear and tear caused by misuse or improper handling is excluded. After the warranty period, spare parts are supplied at cost. Related products and guides W...

Q: How are products packed for export shipment? A: All beds are produced as knock-down (KD) flat-pack structures. Each set is packed in a 5-ply export carton with foam corner protection, hardware and assembly instructions. Custom carton printing is supported for OEM orders. Flat packing reduces cont...

Q: Can you support FOB, CIF or DDP shipping terms? A: Yes. We work on FOB, CFR and CIF, and can coordinate DDP delivery on request. Our loading port is Tianjin Xingang Port. Related products and guides Shipping terms and container planningImporting bunk beds: freight and terms Need a quotation, a sp...