Article List

Q: What is the shipping cost and transit time to my country? A: Ocean freight rates move with the market, so we quote against current rates. Send us your destination port and order quantity and we will return a freight quotation together with the container loading plan, so you can see how many units...

Q: What export documentation can you provide? A: We provide the commercial invoice, packing list, bill of lading and certificate of origin, plus copies of our certification and SGS test reports. Additional documents required by your customs broker can be prepared on request. Related products and gui...

Q: What kinds of customers do you mainly work with? A: Importers, wholesale distributors, furniture brands, project contractors and tender bidders, hostel and dormitory operators, and corporate procurement teams. We adjust what we emphasise accordingly - territory protection and margin for distribut...

Q: What is your response time and on-time delivery rate? A: We reply to inquiries within 24 working hours, and our on-time delivery rate for bulk export orders stays above 95%. Related products and guides Bunk beds for scheduled projectsSupplier reliability checklist Need a quotation, a spec sheet o...

Q: How do you handle quality issues and after-sales problems? A: Every order passes pre-shipment QC inspection. If a defect is confirmed to be caused by manufacturing, we resolve it under the warranty terms - replacement parts, partial credit, or another agreed remedy. Send us photos together with t...

Q: What makes your factory different from other Chinese bunk-bed suppliers? A: Four things. First, full in-house production from steel tube to carton, so quality and lead time stay under our control rather than a subcontractor's. Second, verified project experience in correctional, dormitory and wor...