Are you a manufacturer or trading company?

We are a direct manufacturer specialized in metal / steel bunkbed furniture. We own full‑scale production workshops instead of sourcing goods from third‑party factories. All processes including tube cutting, welding, powder‑coating and packing are finished in‑house.

Where is your factory located? Can buyers visit your factory?

Our factory is located in Hebei Province, China; our export sales office is based in Tianjin. Factory visits are warmly welcomed. Please make an appointment with our sales team ahead of your arrival.

What safety certifications do your bunk beds have?

Our commercial‑grade steel bunk beds comply with EN 747 & EN1725 safety standard for EU market. Relevant test reports from SGS are available for review. We can also support other certification requirements according to your local market rules.

What is the load capacity of your bunk beds?

Standard bunk‑bed models support up to 200 kg per bunk, heavy‑duty versions can reach 250 kg per bunk. All load‑capacity data comes from SGS lab testing.

Do you support OEM / ODM (custom design, logo, packaging)?

OEM & ODM services are fully supported. We can customize dimensions, colors, print your private logo on frames / export cartons, and develop new structures based on your drawings or ideas.

What is your Minimum Order Quantity (MOQ)?

MOQ for standard existing models is 50 sets. MOQ will rise for fully‑customized sizes / colors. Small sample orders (1‑5 sets) are accepted for quality testing before bulk purchase.

What is typical production lead‑time?

25‑30 working days after receiving deposit for standard bulk orders. Customized or super‑large project orders may take 30‑35 days, subject to production schedule.

What payment terms do you accept?

Our common term: 30 % T/T deposit, 70 % balance against copy of Bill of Lading. Irrevocable L/C at sight is acceptable for big‑volume project orders. Trade Assurance order via Alibaba is also supported.

How are products packed for export shipment?

All beds are produced as KD (knock‑down / flat‑pack) structure. Each set is packed in 5‑layer export carton with foam corner protection to avoid scratch and damage in sea‑freight transit. Custom carton printing is supported for OEM orders.

Can you support FOB, CIF or DDP shipping terms?

Yes, we handle FOB, CIF, CFR and can coordinate DDP delivery upon request. Our loading port is Tianjin Xingang Port.

Do you offer product warranty? What are warranty terms?

We offer 2‑year warranty for manufacturing defects under normal commercial usage. Wear‑and‑tear damage caused by improper operation is excluded. Spare replacement parts are available at cost after warranty expires.

FAQS

FAQ 25

Q: What kinds of customers do you mainly work with? A: Our clients cover importers, wholesale distributors, furniture brands, project contractors, hostel / dormitory operators, and large-scale enterprise procurement teams.

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FAQ 26

Q: What is your response time and on-time-delivery rate? A: Our sales team reply most inquiries within 24 working hours. Our on-time-delivery rate keeps above【 95 %】for bulk export orders.

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FAQS

FAQ 27

Q: How will you handle quality-related issues & after-sales problems? A: We implement strict pre-shipment QC inspection. If manufacturing-caused defects occur, we will negotiate replacement parts, partial credit or other compensation solutions according to warranty rules.

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FAQ 28

Q: What makes your factory different compared with other Chinese bunk-bed suppliers? A: 1) Complete in-house automated production lines, stable quality control; 2) Rich commercial-project experience for dormitory & hostel furnishing; 3) Flexible OEM / ODM customiz...

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